Windows 8 Mail

Windows 8 includes a default Mail client that works well with SmarterMail and can be used to sync calendars, contacts and email.

Users must have the Exchange ActiveSync (EAS) add-on if they want to sync their calendars and contacts with Windows 8. If this is not a concern, you can easily set up a standard POP or IMAP account in Windows 8 Mail.

***** There is an additional charge for this service from DK Systems.

If you do not have a subscription to EAS, proceed to the IMAP configuration later in this document.

Setting up a DK Email account in Windows 8 Mail using EAS

  1. If you’re setting up Windows 8 Mail for the first time, when you open the client you’ll see the option to “Add your email accounts”. Otherwise, simply bring up the Mail settings, click on Accounts and Add an Account.
  2. As you’re setting up an EAS account, click on the Outlook (Exchange, Office 365, Outlook.com) option.
  3. Add in your full email address and password, then click Connect.
  4. If this does not work, you will need to click on the “Show more details” link
  5. With the details expanded, you will have the ability to add a bit more detail for the account:
    • Email address: your full email address
    • Server address: mail.myrealoffice.com
    • Domain: your domain name (e.g., domain.com) OPTIONAL
    • Username: your FULL email address
    • Password: your email password
  6. Click Connect

It may take a few seconds but your account should come up and start syncing your mail, contacts and calendar. After everything syncs up, your Windows 8 Mail client will work as will the People and Calendar apps that are native to Windows 8.

Setting up a DK Email account in Windows Mail 8 using IMAP

  1. If you’re setting up Windows 8 Mail for the first time, when you open the client you’ll see the option to “Add your email accounts”. Otherwise, simply bring up the Mail settings, click on Accounts and Add an Account.
  2. As you’re setting up an IMAP account, click on the Other Account (Connect) option.
  3. Select IMAP and click Connect
  4. Add in your full email address and password, then click Connect.
  5. If this does not work, you will need to click on the “Show more details” link
  6. With the details expanded, you will have the ability to add a bit more detail for the account:
    • Email address: your full email address
    • Username: your FULL email address
    • Password: your email password
    • Incoming (IMAP) email server: mail.myrealoffice.com
    • Port: 993
    • Incoming server requires SSL: check for requiring an SSL connection.
    • Outgoing (SMTP) email server: mail.myrealoffice.com
    • Port: 465
    • Outgoing server requires SSL: check for requiring an SSL connection.
    • Outgoing server requires authentication: check.
    • Use the same username and password to send and receive email.  Your user name is your full email address.
  7. Click Connect

It may take a few seconds but your account should come up and start syncing your mail. Remember, IMAP is only for syncing email, NOT calendars or contacts. After everything syncs up, your Windows 8 Mail client will begin working.