To bring an account to one of our servers follow these steps, these assume you can perform a full account backup:
- Perform an account backup
- Download the file to your computer
- Verify the same account name does not exist on the destination server
- Upload file to the /tmp folder, then SSH into the server, sudo -s, move file to the /home folder
- Run the /scripts/restorepkg <filename>
If you run into a scenario the WordPress site is just downloading a file.
- Check /home/<account name> look for an additional .htaccess file, rename
- Check /home/<account name> look for an additional php.ini file, rename
- Check /home/<account name>/public_html make the .htaccess file a default, but backup the existing data
- Check /home/<account name>/public_html look for an additional php.ini file, rename